FAQs

When will I be charged each month?

We will charge the same date every month so if you subscribe today, you will be charged the same date next month (or the day after if it is a bank holiday). E.g. If today is the 25th of March, you will be charged again the 25th of April but on the 27th of December due to the bank holidays.

Where do you deliver to?

We have full coverage of the UK, including the channel islands. If you’ll be unavailable for a delivery, let us know and we’ll be sure to send when you’re back home!

How do I cancel my subscription? 

To cancel your subscription, log into your online account, select Subscriptions in the left hand menu, and click cancel.

Can I choose the seeds? 

We will choose the seeds each month– we’re still a startup after all! You can see what you’ll be getting by visiting our subscriptions page.

How do you maintain your commitment to sustainability?

Our compost is peat-free, meaning no bogland environments are drained in its production (which is what traditionally happens when making compost). It’s actually made from repurposed coconut shells, which are a by-product of the coconut water industry. It’s also vegan, organic and carbon-neutral.

The pots included in our Grow Your Own Monthly subscription are recycled and recyclable (and reusable). Our Seeds and Compost subscription allows you to forego pots altogether if you have plenty to prevent waste!

How much space do I need?

You need a small amount of indoor and outdoor space that gets some light.

By indoor space, we mean one of our H-Series Indoor Gardens, windowsills, or surfaces near glass. By outdoor space, we mean an S-Series Mini Greenhouse, greenhouses, polytunnels, patios, or balconies. They’d ideally be getting 6-8 hours of light a day.